More On Legal & Compliancefrom The Advisor's Professional Library
- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firms policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- The Few and the Proud: Chief Compliance Officers CCOs make significant contributions to success of an RIA, designing and implementing compliance programs that prevent, detect and correct securities law violations. When major compliance problems occur at firms, CCOs will likely receive regulatory consequences.
Michael Kitces makes an important contribution to the discussion about how the CFP Board should apply its fiduciary standard in his recent blog post.
In sum, Kitces urges the Board to abandon its approach of applying its fiduciary standard only when a certificant is doing financial planning, or material elements of financial planning, and instead apply its fiduciary standard by the mere virtue of being a CFP certificant. As Kitces notes: “The fiduciary duty should attach the moment someone holds themselves out in an advisory capacity,” which means if you hold yourself out as a CFP professional, “the fiduciary duty should immediately (and irrevocably) apply.” In his analysis, Kitces argues that investors should, of course, have ample access to pure order takers who do not render advice, but these order takers should not also hold themselves out as CFP certificants.
While Kitces focuses on the case for expanding the reach of the CFP Board fiduciary standard from “doing financial planning” to “being a CFP certificant,” he also makes the case that the current CFP Board policy for applying the fiduciary standard—the policy of carving out facts and circumstances in which the CFP Board does not hold a CFP certificant to its fiduciary standard—is, essentially, probably far less than meets the eye. While offering no data to support his argument, Kitces argues the under CFP Board rules, the frequency of a CFP certificant not doing material elements of financial planning or that of a prospective client not expecting to receive material elements of financial planning is probably not great. Kitces notes that, by CFP Board rules, if the client intended to receive financial planning advice from the CFP certificant, the CFP certificant becomes a fiduciary, irrespective of, it appears, what the CFP certificant intended.
By this logic, in part, he suggests it is likely a rare instance when the CFP certificant can fairly claim to be exempt from the CFP Board’s fiduciary standard. As such, “the actual amount of public harm” accruing from the Board’s current policy “may be quite limited and almost negligible.”
Kitces makes a number of assumptions along the way that need to be examined, but his argument and conclusions are compelling and add to the discussion. One point (there are others) not directly addressed is this: even if the frequency of the CFP certificant exempt fiduciary status is far less than believed or assumed by simply looking at the number of CFP certificants who are registered representatives, does this mean that the CFP Board messaging that clearly implies that CFP equals fiduciary is deemed less misleading or just sometimes misleading? Or, effectively, not misleading at all? And if the messaging is deemed just less or sometimes misleading, does this mean that CFP Board messaging meets the fiduciary standard requirements to serve the client’s best interests and act in utmost good faith?