More On Legal & Compliancefrom The Advisor's Professional Library
- Meeting and Exceeding Clients and Regulators’ Expectations Although it can be difficult, there are ways for RIAs to meet or exceed client expectations, increase customer satisfaction, and help firms retain current clients and attract new ones.
- Client Commission Practices and Soft Dollars RIAs should always evaluate whether the products and services they receive from broker-dealers are appropriate. The SEC suggested that an RIAs failure to stay within the scope of the Section 28(e) safe harbor may violate the advisors fiduciary duty to clients, so RIAs must evaluate their soft dollar relationships on a regular basis to ensure they are disclosed properly and that they do not negatively impact the best execution of clients transactions.
Is SEC Chairwoman Mary Schapiro’s departure this month prompting other high-profile officials to leave the agency?
Within the last two days, three top executives at the agency have announced their planned departures: Robert Cook, of the SEC’s Division of Trading and Markets; Meredith Cross, who heads the Division of Corporation Finance; and the agency’s general counsel, Mark Cahn.
Cook and Cahn announced their planned departures on Wednesday, while Cross said she was leaving on Tuesday. While no departure time was announced for Cook, the SEC says that Cook will remain with the commission for a “transitional period” in order to help ensure continuity in the division’s functions. Cross, however, plans to depart by year-end and return to the private sector, as does Cahn, who will also return to the private sector.
Since joining the SEC in January 2010, Cook has led the division’s broad regulatory policy program that includes oversight of securities exchanges and markets, broker-dealers, clearing agencies, and the Financial Industry Regulatory Authority.
Cook has also overseen the implementation of significant rulemaking and other responsibilities assigned to the division under the Dodd-Frank Act and the Jumpstart Our Business Startups Act.
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Cross has served as the Division of Corporation Finance’s director since June 2009. She joined Schapiro’s senior leadership team in the wake of the financial crisis, and is credited with playing a key role in the chairwoman’s initiatives to rebuild the agency’s credibility, improve overall operations at the SEC and build a more resilient, integrated program designed to foresee and reduce the likelihood of future crises in the securities markets.
Cahn has served as the SEC’s general counsel since February 2011 and counseled the commission on issues ranging from enforcement actions, rulemakings, other administrative proceedings, and appeals throughout the country and in the Supreme Court. Prior to becoming general counsel, Cahn served as the SEC’s deputy general counsel for two years.
Cahn is credited with serving as the SEC’s chief legal officer during a period of “unprecedented enforcement and regulatory activity,” the SEC says, and he was “deeply involved” in developing the commission’s rules to establish a Whistleblower Program.