More On Legal & Compliancefrom The Advisor's Professional Library
- RIAs and Customer Identification Just as RIAs owe a duty to diligently protect their clients privacy and guard against theft, firms also play a vital role in customer identification. Although RIAs are not subject to an anti-money laundering rule, securities regulators expect advisors to address these issues in their policies and procedures.
- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firms policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
In a blog posting for AdvisorOne, Knut Rostad of Rembert Pendleton Jackson and The Institute for the Fiduciary Standard questioned whether Elliot Weissbluth of HighTower Advisors misspoke when he claimed his firm had “zero conflicts of interest.”
In the interests of allowing you to judge for yourself, we present below a video from the Market Counsel Member Summit in September in Las Vegas that shows Rostad asking his question and Weissbluth answering it.