TD Ameritrade completed the 18-month integration of thinkorswim over the weekend. The options trading platform was acquired by TD Ameritrade in 2009.
Despite experiencing technical issues Tuesday, TD spokesperson Kim Hillyer said the platform is now fully functional and can be accessed in one of three ways: it is downloadable, can be streamed or is available at its website, thinkorswim.com.
“The platform is increasingly more advanced for those clients who require it,” Hillyer said. “It was attractive to us because it came with a great team and had the technically advanced capabilities we were looking for, like three-legged and four-legged capabilities, as well as futures and FOREX. But it can also service those clients looking for basic trading capabilities.”
The genesis for TD Ameritrade’s purchase of the platform came from client demand, Hillyer added.
“As option strategies became more transparent, they moved down-market and adoption rates increased,” she said. “We had our retail clients saying, ‘Look, I can do basic options trading, but now I’m looking for advanced trading. When will you offer it?’”
Hillyer said Tuesday’s glitches were the result of “integration clean-up” and that the company is working with affected clients to resolve any concerns they might have.
The company noted the platform received five stars overall in the 2011 Stockbrokers.com FOREX Broker Review. It also received five stars in the categories of "platforms and tools," "investment offerings" and "customer support."