More On Legal & Compliancefrom The Advisor's Professional Library
- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firms policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- Meeting and Exceeding Clients and Regulators’ Expectations Although it can be difficult, there are ways for RIAs to meet or exceed client expectations, increase customer satisfaction, and help firms retain current clients and attract new ones.
The Department of Labor Employee Benefits Security Administration (EBSA) and the American Institute of Certified Public Accountants (AICPA) recently launched a new, interactive website to help small businesses select a retirement plan for their employees.
The website, “Choosing a Retirement Solution for Your Small Business,” is available at http://www.choosingaretirementsolution.org/.
Jim Metzler, AICPA’s vice president of small firm interests, said in a statement announcing the web site's release that “the economic turmoil of the past two years has underscored the importance of sound retirement plans for employees of small businesses.”
Through the website, employers have access to a number of retirement plan options from “a simpler individual retirement account-based plan to the more sophisticated automatic enrollment 401(k) plan,” the release states. The website also describes the advantages and features of various retirement plans, the release notes, and “even businesses with as few as two employees will find options using this new online tool.”