More On Legal & Compliancefrom The Advisor's Professional Library
- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firms policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- Anti-Fraud Provisions of the Investment Advisers Act RIAs and IARs should view themselves as fiduciaries at all times, whether they meet the legal definition or not. Deviating from the fiduciary standard of full disclosure while courting clients may cause the advisor significant problems.
Denise Voigt Crawford, Texas Securities Commissioner and president of the North American Securities Administrators Association (NASAA), said during the conference call that the House version of reform, which establishes a fiduciary duty and calls for harmonization of regulations for B/Ds and advisors, "will align the legal amendments of broker/dealers with the expectations of their clients. There is an assumption by clients that their interests are first when seeking investment advice."
It looks as though Senator Tim Johnson (D-South Dakota) is the major hurdle in getting the House fiduciary language adopted. Johnson, along with Senator Michael Crapo (R-Idaho), crafted the Senate provision calling for the SEC study, and both serve as Senate conferees.
"Because the Senate bill serves as the base text for the conference, the legislation will need to be amended if the House's more pro-investor approach is to prevail," Roper of CFA noted during the conference call. And Johnson, she said, "is in the position to caste a crucial vote on the [fiduciary] issue."
Johnson is also expected to replace Senator Christopher Dodd (D-Connecticut) as chairman of the Senate Banking Committee when Dodd retires early next year. With Johnson as head of Senate Banking, Roper said that the options of "getting a legislative fix" on the fiduciary issue, assuming the House language is not adopted, would not look good.
House Financial Services Chairman Barney Frank (D-Massachusetts), who serves as the chairman of the conference committee, released on Tuesday, June 15, on behalf of the House conferees, the House offer on investor protection, which includes the fiduciary issue, along with regulatory improvements for the SEC.